Q1. “What does it mean when the globe in the upper right corner of the screen turns blue or displays "GPS Searching"?”

A1. When the globe at the upper right is blue, you have a GPS signal. When it shows "GPS Searching", your device is searching for a signal. Tap the globe to switch between Indoor Offline and Outdoor Online modes.

Q2. “What happens if I lose my GPS signal while navigating?”

A2. MotionX GPS Drive HD requires a GPS signal in order to provide accurate directions. There are several factors that can contribute to signal issues.

• A reboot of the 3G iPad often resolves signal acquisition issues.
• If indoors, in a parking garage or tunnel you may not be able to acquire a signal.
• If your device is trying to acquire a signal for the first time and you don't have a cellular or WiFi network connection, it's normal for the iPad to take up to 15 minutes to acquire a signal.
• If your device has traveled a long distance between uses of Location Services, it may take up to 15 minutes to acquire a signal.
• Try keeping your iPad near the windshield to avoid interference from the roof.
• Some window tintings use metallic substances which may interfere with the GPS signal.

Q3. “Can I calculate my route without a GPS signal?”

A3. Yes, you will be given several choices when calculating a route without a reliable GPS signal. You can use your last known accurate GPS position as the starting point for your route, or you can choose the best estimate of your current position according to cellular network triangulation. A third option is for MotionX GPS Drive HD to wait for good GPS signal and then automatically begin guidance. Before you start driving, you will need to have acquired a GPS signal.

Q4. “How can I check my signal strength?”

A4. Signal strength can be viewed from the "Position" page accessible from the Menu.

Q5. “Is there any way to improve signal strength?”

A5. GPS signals are line of sight with the sky. Metal roofs, mountains, buildings and trees can interfere with the signal. When driving, we recommend keeping your iPad near a window for the GPS reception.

Q6. “My position arrow on the Maps page has a "T" in it - what does this mean?”

A6. When a GPS signal is not present, your iPad may be able to provide a rough estimate of your position using cell tower triangulation. This is indicated by a "T" in the center of the arrow.

Q7. “What can I do in MotionX-GPS Drive HD without GPS signal?”

A7. When a GPS signal is not present or when using Indoor Offline Mode, you can use the Search and Go To pages to find and save destinations, store maps by panning on the Maps page, run Simulate and Pre-Load Maps, save or edit your destinations, manage your settings and optional guidance packages from the Settings page, and play songs and podcasts from your iPod library.

Q8. “Will the application work with a WiFi iPad if it is hooked up to an external GPS device?”

A8. At this time, there aren't any external GPS modules compatible with the WiFi iPad that don't require a jail-broken device. We will update the MotionX News Room if compatible devices become available.

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